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Services

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Phone:  
+86-371-60306725  
+86-18538098693  
Email:
info@tomaxmachinery.com
    

1. Services
As a customer-oriented company, we would like to put ourselves in customers' shoes to understand their situations as we deliver customer-specific service and effectively go about our daily practice. At Tomax, we understand that selling our machine to customers is not the end of the deal but a new start of a valued partnership. Upon purchasing our product, customers obtain at the same time the following benefits.
 
1. First class service from a well-organized, proven sales team 
2. Two years quality guarantee 
3. Competitive price 
4. Fast product delivery 
5. No minimum order quantity limit 
6. OEM order and customized design 
7. Quick reply to customer questions 
8. Quality products that have been exported to many countries
 
Our flexible work patterns allow us to give timely response to customer enquiry. We truly listen to the voice of customers and strive to fulfill their requirements. Integrity and reliability can best define our service style. Those are also the reasons why we could maintain a good reputation among global partners.

2. Warranty
Our products all have 1 years warranty.
1. In the warranty, If the product has a quality problem (don't include wearing parts), we will deliver the new parts to customer for free.
2. After the warranty, we will supply the parts at a cost price, or the buyer buy them in the local market with our fully technical support.
3. No responsibility for man-made destroy.
4. If the customers have any questions, our service teams can give technical assistance in 7 x 24 hours services.
 
 
 

CONTACT US

Concrete Machinery Zone, Zhengshang Road, Zhengzhou, Henan, China.
 E-mail: 
info@tomaxmachinery.com